METREX Privacy and Cookies Policy

METREX is based at

Tour Part-Dieu
129, Rue Servient
69326 Lyon Cedex 3

Contact us on +44 (0) 7840 436844 or [email protected]

Your privacy
METEX is committed to building and maintaining your trust in our organisation and the activities we undertake. Our aim is to facilitate the sharing of knowledge and expertise on issues affecting cities and metropolitan areas. We do not sell or transmit your data without prior consent. Here you will find details of when and where we collect data and how we use it.

Types of data we collect

Website Cookies uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us: make our website work as you’d expect, remember any settings you have chosen during and between visits, improve the speed/security of the site, allow you to share pages with social networks like Facebook, and continuously improve our website. We do not use cookies to collect any personally identifiable information (without your express permission) or sensitive information (without your express permission). We do not pass any data to other organisations.

Google Analytics
When someone visits our site we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Website profiles
METREX members have access to an online public-facing profile. The purpose of this is to enhance the network so that you and others can see who else is a member. We use a third-party tool for this called WordPress, which offers a structure upon which we can organise your data. This is a non-profit tool trusted by many associations: they do no collect data. Users have complete control over which data is stored. The data that is uploaded is stored by TSO host, which is our server provider. More information on the security of TSO host can be found here: For more information contact METREX.

Mailing Lists
If you have opted-in to receive our email updates, this means we have collected your personal information. We do this in order to contact you by email about activities and events that we believe you will be interested in. The information we store on our mailing list is your name, email, approximate geographic region and member status. We don’t rent or trade email lists with other organisations and businesses. We will soon use a third-party tool to design and deliver our newsletter. Through this we will gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to general mailings at any time of the day or night by contacting [email protected]

General database
If you are a member of METREX we collect additional personal information in our database. We collect this additional data – such as contact details, biography, organisation and job title – to enhance networking capabilities across the organisation and to connect you with relevant activities. If have previously been invited to join as a member, or have resigned as a member, we collect limited data to ensure we have a record of this so that we don’t waste your time with future invitations. This includes your name, organisation, job title and date of contact / membership. We will soon move to use a third-party tool to host our database. For more information please contact [email protected].org.

Subscription and ticketing data
When you register your attendance at a METREX event or complete annual membership subscription, your name, email, organisation, job titles and contact details will be retained in either or both our accounting records or ticketing system (Ninja Forms via the METREX website).

Access to your personal information
You are entitled to view, amend or delete any personal information we hold about you. Please email your request to METREX.

Changes to this policy
METREX will review this policy towards the end of 2019 in order to judge its effectiveness.

How do I control my cookies?
You should be aware that any preferences will be lost if you delete all cookies and many websites will not work properly or you will lose some functionality. For these reasons we do not recommend turning cookies off when using our website.

Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. You generally have the option to see what cookies you’ve got and delete them individually, block third party cookies or cookies from particular sites, accept all cookies, to be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and check the following links for more browser-specific information.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

Managing performance cookies
It is possible to opt out of having your anonymised browsing activity within websites recorded by performance cookies.

Google Analytics:

Cookies on this website
Google Analytics – anonymous analytics on visitors
DYNSRV – Used by the load balancer on our website to optimise site performance

Feb 11, 2019